Cookie Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember your preferences and improve your browsing experience. At greenvaltro, we use various tracking technologies beyond traditional cookies to provide you with a more personalized and efficient financial planning experience.

These technologies work behind the scenes to remember your login status, save your dashboard preferences, and help us understand how you interact with our financial forecasting tools. They're not just about tracking—they're about creating a smoother, more intuitive experience for your financial planning journey.

Types of Tracking Technologies We Use

• HTTP Cookies
  Traditional cookies that store information about your session, preferences, and login status. These help maintain your connection to our platform and remember your dashboard settings.
• Local Storage
  Browser storage that keeps your financial data calculations and report configurations saved locally for faster access and improved performance.
• Session Storage
  Temporary storage that maintains your current session data, ensuring your financial calculations and inputs aren't lost during your active session.
• Web Beacons
  Small transparent images that help us understand how you navigate through our financial planning tools and which features are most valuable to you.
• Pixel Tags
  Tracking pixels that provide insights into user engagement with our budgeting and forecasting features, helping us improve tool effectiveness.

Categories of Cookies We Use

Cookie Type	Purpose	Duration	Examples
Essential Cookies	Required for basic website functionality, user authentication, and security	Session or up to 1 year	Login tokens, security verification, form data
Functional Cookies	Remember your preferences, language settings, and customized dashboard configurations	Up to 2 years	Dashboard layout, currency preferences, notification settings
Performance Cookies	Help us understand how you use our financial tools and identify areas for improvement	Up to 2 years	Page load times, feature usage, error tracking
Analytics Cookies	Provide insights into user behavior and help us optimize our financial planning features	Up to 2 years	User journey tracking, feature engagement, conversion metrics

How Cookies Enhance Your Financial Planning Experience

Our tracking technologies work together to create a more intelligent and responsive financial planning platform. When you log into greenvaltro, cookies remember your preferred dashboard layout, your most-used financial calculations, and your reporting preferences. This means you don't have to reconfigure your workspace every time you visit.

Our analytics cookies help us understand which financial planning features are most valuable to Australian users. This data drives our product development decisions—if we see that users in Australia frequently use certain forecasting models or budget categories, we invest more resources in improving those specific features.

Personalized Financial Insights

Performance cookies track how you interact with different sections of our financial planning tools. This isn't about monitoring your personal financial data—it's about understanding user flow and identifying where people might be getting stuck or confused. If many users abandon a particular financial calculation halfway through, we know that feature needs to be simplified or better explained.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. While we recommend allowing cookies for the best experience with our financial planning tools, you can adjust your settings based on your comfort level and privacy preferences.

Browser-Level Cookie Management

• Google Chrome
  Go to Settings > Privacy and security > Cookies and other site data. You can block all cookies, allow only essential cookies, or manage specific sites individually.
• Mozilla Firefox
  Access Options > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection and granular cookie controls.
• Safari
  Navigate to Preferences > Privacy. Safari includes intelligent tracking prevention and allows you to block cross-site tracking while maintaining site functionality.
• Microsoft Edge
  Go to Settings > Cookies and site permissions. Edge provides tracking prevention levels and detailed cookie management options.

Data Retention and Your Control

Different types of cookies have different lifespans based on their purpose. Essential cookies that maintain your login session typically expire when you close your browser or after a period of inactivity. Preference cookies that remember your dashboard settings may last up to two years, but you can clear them at any time through your browser settings.

Analytics and performance cookies are automatically purged from our systems after 26 months, in line with Australian privacy regulations. This data is aggregated and anonymized—we're looking at patterns across thousands of users, not individual behavior tracking.

Your Rights and Options

Under Australian privacy laws, you have the right to know what data we collect, how we use it, and how long we keep it. You can request information about the cookies associated with your account, ask us to delete certain tracking data, or opt out of non-essential cookies entirely.

Our cookie preference center (accessible through your account settings) allows you to granularly control which types of tracking technologies you're comfortable with. You can enable performance tracking while disabling analytics, or allow functional cookies while blocking marketing-related tracking.

Third-Party Cookies and Integrations

greenvaltro integrates with several third-party services to enhance our financial planning capabilities. These services may place their own cookies on your device. For example, our secure payment processing partner uses cookies to maintain transaction security, and our customer support chat system uses cookies to maintain conversation context.

We carefully vet all third-party integrations to ensure they meet Australian privacy standards and our own security requirements. These partners are contractually required to use cookies only for their intended purpose and to respect your privacy preferences.

External Service Cookies

• Payment Processing
  Our payment processor uses secure cookies to maintain transaction integrity and prevent fraud during subscription payments.
• Customer Support
  Live chat functionality uses cookies to maintain conversation context and provide personalized support based on your account information.
• Financial Data Integration
  When you connect external financial accounts, our integration partners use cookies to maintain secure connection status and sync preferences.

Updates and Changes to Cookie Usage

As we continue to develop new financial planning features and improve existing ones, our cookie usage may evolve. We'll always notify you of significant changes to how we use tracking technologies, especially if those changes affect your privacy or require additional consent.

We review our cookie policy annually and update it to reflect changes in technology, regulations, and our platform features. You'll receive notifications about policy updates through your account dashboard and email, giving you the opportunity to review and adjust your preferences accordingly.